Frequently Asked Questions
Everything you need to know about our services and process
Services & Pricing
How much do your services cost?
Our pricing varies based on the type and scope of work. We offer:
- Consultation: Free initial consultation (up to 1 hour)
- Home Organization: $75-150/hour depending on complexity
- Tech Repairs: $50 diagnostic fee + parts and labor
- Life Coaching: $100-200/session (packages available)
- Custom Projects: Quoted individually based on scope
We always provide detailed estimates before starting any work!
What's included in your "improvements of all sorts" promise?
If it can be improved, we'll tackle it! This includes:
- Home organization and decluttering
- Office setup and productivity optimization
- Gadget repairs and tech troubleshooting
- Custom builds and installations
- Personal coaching and wellness support
- Emergency repairs and urgent situations
- Unique projects (yes, we've rescued cats and organized teenagers!)
Do you really handle emergencies?
Absolutely! We're available 24/7 for urgent situations. Emergency service includes a premium rate but we'll be there when you need us most. From plumbing disasters to data recovery crises, we've got you covered.
Process & Scheduling
How do I get started?
It's simple:
- Email us at contact@mmimprovements.com with your project details
- Include photos if applicable (especially for home/tech projects)
- We'll respond within 24 hours with next steps
- Schedule a free consultation to discuss your needs
- Receive a detailed quote and timeline
- Get started on making things better!
How quickly can you start a project?
Most projects can begin within 1-2 weeks. Emergency services are available same-day or next-day. Complex custom projects may require longer lead times for planning and materials.
Do you work weekends and evenings?
Yes! We understand that life doesn't happen on a 9-5 schedule. We offer flexible scheduling including evenings and weekends. Emergency services are available 24/7.
Service Areas & Policies
Where do you provide services?
We serve the greater metropolitan area and surrounding suburbs. For projects outside our standard service area, we may charge a travel fee. Virtual coaching and tech support are available anywhere!
What's your satisfaction guarantee?
We stand behind our work with:
- 30-day satisfaction guarantee on all services
- 90-day warranty on electronic repairs
- Lifetime support for organizational systems
- Free follow-up consultations within 30 days
Are you licensed and insured?
Yes! We carry comprehensive general liability insurance, professional liability coverage, and all required licenses for our services. You can find detailed information on our Legal page.
Specialized Services
Can you really help with personal development?
Absolutely! Our team includes certified life coaches who specialize in:
- Goal setting and achievement
- Productivity and time management
- Wellness and stress management
- Career transitions and professional development
- Relationship and communication skills
What makes you different from other service providers?
We're not just fixers - we're improvers! Our unique approach combines:
- Holistic problem-solving (we look at the whole picture)
- Personalized solutions tailored to your lifestyle
- Ongoing support and follow-up
- Genuine care for our customers' success
- Willingness to tackle unusual or complex challenges
Do you work with businesses or just individuals?
We work with both! Our business services include office organization, productivity consulting, team coaching, and tech support for small businesses.
Still Have Questions?
Don't see your question answered here? We'd love to hear from you! Email us at contact@mmimprovements.com and we'll get back to you quickly with answers.
Last updated: June 18, 2025